FAQ

Logo Design
What is a concept?

A concept is a logo design that we create for you. Each concept is different.

What is a revision?

A revision is any change made to a concept. It could be the color, size, position, etc.

What do you mean by unlimited concepts and revisions?

We will send you as many designs as needed until you are 100% satisfied with the final concept.

How many concepts will I receive?

You will receive 3 concepts on the first round and 2 or 3 the following rounds.

How long does the logo design process take?

Since we offer unlimited concepts and revisions, the amount of time may vary. Normally, it takes around 1 to 2 weeks. You will love our designs!

What files will I get when the project is over?

You will receive AI, PSD, JPG, PNG, and/or PDF extension files.

Who owns the copyright for my final designs?

You own the copyright to the designs!

Corporate Image Design
What’s included in the Corporate Image Design basic package?

The logo, business card, and letterhead are included in the basic package.

How long does the Corporate Image Design process take?

Since we offer unlimited concepts and revisions, the amount of time may vary. Normally, it will take around 2 to 3 weeks. You’ll love our work!

Does the process include printing?

No. Printing services are not included. However, you can contact us and request a quote for the printing. We would be happy to help!

What files will I get when the project is over?

You will receive AI, PSD, JPG, PNG, and/or PDF extension files.

Who owns the copyright for my final designs?

You own the copyright to the designs!

Website Design
Do the website packages also include coding?

Yes! Our packages include design, coding, and integration.

Do you use a content management system?

Yes, we use WordPress.

Do you use WordPress templates?

Yes. We only use the best WordPress templates.

How long does the website design process take?

It takes around 3 to 4 weeks; however, it’s worth the wait!

General Information
Where are you located?

We are located in the beautiful United States of America!

Where are your designers located?

Most of our designers live in the U.S., and we also have designers in other countries, including Spain, London, and Australia to name a few.

Does your company outsource the design?

No. While our designers are technically freelancers, each one is carefully selected by our Director. All of our applicants go through an interview and testing process, and only the best designers and programmers are invited to join our company.

Pricing and Payment
When do I have to pay for my project?

You will pay 50% before we start and 50% when the final design is authorized. As easy as that!

What payment methods do you accept?

We accept bank deposits, wire transfers and PayPal. We also accept all major credit cards–Visa, MasterCard and American Express.

Satisfaction Guarantee
Do you have a Satisfaction Guarantee?

Of course! We will work on your project until you are 100% satisfied. Our goal is to make you happy!